Frequently Asked Questions

To open an account, simply visit the link provided below and complete the online registration process.   Open An Account

To establish your identity, we will need your name and address. Normally, we can promptly verify your identity.

To request a withdrawal, kindly send an email to our support team with the following information: the amount you wish to withdraw, the account from which you want to withdraw, and your preferred mode of withdrawal (such as Angadia, Bank Transfer, or Net Banking).

The recommended minimum deposit for opening an account is $2,500, allowing for greater flexibility and improved risk management in your trading activities. However, the actual minimum initial deposit required is $100, which may vary based on the type of trading you intend to do.   Open An Account

You will receive an email notification once your account application has been approved.

Accepted documents for identity verification may include, but are not limited to:

• Valid, current national or international passports
• Valid, current driver's license
• And other officially recognized identification documents

Acceptable documents for address verification should show your name and address as provided in your application.

Yes, generally, if your identification document includes your address, it can be used for both address and identity verification at WandsysFx.

You can email your documentation to the following email address: info@wandsysfx.com

The main difference between a demo account and a live trading account is the absence of real capital at risk in a demo account. A demo/practice account serves as a learning tool, allowing you to familiarize yourself with the trading platform's tools and features, and test forex trading strategies in a risk-free environment using virtual funds. It's important to note that results achieved in a practice account are hypothetical and do not guarantee actual profits or losses in a live trading account. Market conditions, pricing, execution, and margin requirements may vary between a practice account and a live trading environment. Margin and leverage settings may also differ due to market volatility and other factors. The pricing available in the demo environment is the same as the pricing available to actual account holders, though pricing for managed accounts and accounts referred by an Introducing Broker may vary.

In our company, there is no specific validity period for demo accounts.

Yes, you are allowed to open one demo account of each type (e.g. www.wandsysfx.com platforms or METATRADER 5) per email address.

If you have forgotten your demo username or password, please contact us at support@wandsysfx.com for assistance in retrieving them.

To change your password, please click here and utilize the Password Assistance feature to reset your password. You will then be prompted to update it.

In trading, a spread refers to the difference between the bid (sell) price and the offer (buy) price when a market is quoted. It is the gap between these two prices.

At WandsysFx, we provide both fixed and variable spreads, depending on the market you want to trade. Fixed spreads remain unchanged regardless of market conditions, while variable spreads may vary throughout the day due to factors like liquidity or market volatility. WandsysFx quotes you the minimum spread it could be with variable spreads, along with an average spread for a defined historical period of time.

Margin refers to the portion of equity in your account that is allocated by FOREX.com to uphold a position when trading with leverage.

Leverage is the capability to manage a sizable position with a limited amount of capital, typically represented as a ratio. For instance, with a leverage of 100:1, you can trade a position of $1,00,000 using just $1000. However, it's important to note that higher leverage also amplifies risk.

The Margin Level is a measure expressed in percentage that reflects the ratio of Equity to Used Margin in your trading account. It helps you understand the amount of funds available for new trades. A higher Margin Level signifies a larger Free Margin for trading, while a lower Margin Level indicates reduced Free Margin. If the Margin Level falls too low, it may result in a Margin Call or a Stop Out being triggered.

The Margin Call Level is a predefined threshold that is reached when the Margin Level in your trading account falls to a specific level. When this occurs, there is a possibility that some or all of your positions may be forcibly closed or "liquidated" to prevent further losses.

A Margin Call is a notification from your broker that your Margin Level has fallen below the required minimum level, known as the "Margin Call Level". In the past, this notification was typically delivered through a phone call, but nowadays it is typically sent via email or text message.

To download the Windows desktop application for wandsysfx.com, please click here.

You can access the THE METATRADER 5 platform by clicking on the link provided below for download:

• For Desktop: Download Here
• For Android: Download Here
• For IOS: Download Here